Privacy Statement – Trouvé

Trouvé B.V., located at Hoogeveenenweg 100, 2913 LV Nieuwerkerk aan den IJssel, is responsible for the processing of personal data as set out in this privacy statement.
Contact details:
Trouvé B.V.
Hoogeveenenweg 100
2913 LV Nieuwerkerk aan den IJssel

Personal data we process

We process your personal data because you use our services and/or provide them to us yourself. This concerns:
  • First and last name
  • Company name
  • Address details
  • Telephone number
  • Email address
  • IP address
  • Information about your activities on our website
  • Internet browser and device type


Special and/or sensitive personal data

Our website and services are not directed at minors. We do not knowingly collect data from website visitors under the age of 16, unless with the consent of a parent or guardian. However, we cannot fully verify whether a visitor is over the age of 16.

Purposes and legal basis for processing

Trouvé processes your personal data for the following purposes:
  • Processing requests and orders
  • Sending newsletters and information
  • Contact you if necessary for our services
  • To inform you about changes to our services
  • The delivery of goods and/or digital products
  • Analysis of website behaviour to improve our services


Use of AI and automated decision-making

Trouvé uses artificial intelligence (AI) as a supporting tool for marketing optimisation and content creation, among other things. All AI-generated output is always assessed by an employee and/or client.
We do not make decisions with a significant impact on individuals based solely on automated processing.

Retention periods

We do not retain your personal data longer than necessary. The standard retention periods are:
  • Customer data: maximum 7 years (in accordance with statutory retention requirements)
  • Newsletter subscriptions: until you unsubscribe


Sharing data with third parties

We only share your data with third parties if this is necessary for the performance of our services or to comply with legal obligations. We enter into appropriate agreements with processors to protect your data.

Cookies and similar technologies

Trouvé uses functional, analytical, and marketing cookies. You can read about how we handle these cookies and manage your preferences in our cookie statement.

Your rights

You have the right to view, correct, delete or transfer your personal data. You may also object to or withdraw your consent for data processing.
Requests can be sent to: info@trouve.nl

Protection of personal data

Trouvé takes appropriate technical and organisational measures to protect your personal data against misuse, loss, unauthorised access or alteration.